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Social Innovator: Nancy Lublin

A chat app is shown on a mobile phone

Crisis Text Line has counseled teens through nearly 2 million problems. Here’s how this idea got its start.

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A chat app is shown on a mobile phone

A Crisis Line That Calms With Texting and Data

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A chat app is shown on a mobile phone

For Teens in Crisis, the Next Text Could Be a Lifesaver

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A chat app is shown on a mobile phone

Saving Lives Via Text Message

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The Solutions Insights Lab is not a work of journalism. The interviewing approach has been standardized and the individuals interviewed were specifically selected as part of a project supported by the Skoll Foundation to learn from its 20 years of work supporting practitioners of social change. Solutions Journalism Network (SJN) seeks to better understand how the solutions journalism approach can be deployed or adapted to support learning. The interviews included here do not represent any form of endorsement by SJN, which is an independent, non-partisan organization that does not advocate for any particular approach to social change.