From Anya Kamenetz / NPR: Preventing suicide and helping people when they feel most alone are big goals but they are exactly what ‘Crisis Text Line‘ aims to do. This hotline allows individuals to text trained counselors when they are at their most vulnerable, the counselors can talk to them and reach First Responders if the situation warrants it.
Read the Solutions Insights Lab interview with Dena Trujillo of Crisis Text Line.